Eric LevisProduct Owner, NordPay3d ago
We're seeing this almost daily now — two customers were double-charged on Friday. Raising with our support team as well.
Duplicate transfer created when tapping Send twice on slow network
ASCreated by Alina Shcherbak8 JunUpdated 45m ago
Blocked by 1 unfinished task — waiting on NORD-143 Webhook handler for payment status updates (Stripe Treasury)
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17h 45m logged| Person | Date | From – to | Duration | Comment | |
|---|---|---|---|---|---|
| VSVadim Shevchenko | Thu, 11 Jun | 09:30 – 12:45 | 3h 15m | Shipped fix to staging; double-tap guard on Send | |
| VSVadim Shevchenko | Wed, 10 Jun | 14:00 – 17:00 | 3h | Implemented idempotency middleware | |
| VSVadim Shevchenko | Tue, 9 Jun | 14:00 – 17:30 | 3h 30m | Server dedupe + client double-tap guard plan | |
| VSVadim Shevchenko | Tue, 9 Jun | 09:00 – 13:00 | 4h | Idempotency key design for transfer create | |
| VSVadim Shevchenko | Mon, 8 Jun | 14:00 – 18:00 | 4h | Investigated duplicate transfer reports from support |
Only the author edits or voids their own entries inside the write window · voided entries stay struck-through for audit · frozen entries are read-only.
Activity
4 commentsEL - Alina Shcherbak set priority HighUrgent · 2d ago
AS Alina ShcherbakMiddle Project Manager2d ago@Vadim Shevchenko bumping this to Urgent — NordPay support is getting daily tickets and finance flagged the double charges.
- Vadim Shevchenko changed status To DoIn Progress · 2d ago
VS Vadim ShevchenkoFullstack developer, team leadyesterdayRoot cause confirmed: no idempotency on transfer create + double-tap on the client. Server fix is on staging today; TestFlight rc1 tomorrow.
AS Alina ShcherbakMiddle Project Manager3h ago@Eric Levis fix is on TestFlight 2.4.0-rc1 — could your team verify on a sandbox account before we ship to production?
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